I would use asterisk's built in blind or attended transfer features.
This way the system is based around dtmf and the users aren't tied to a
specific model of phone to accomodate future upgrades.
In order to do this I would recommend editing features.conf so blindxfer
= ** instead of *. A single * for transfer makes it real difficult to
use banking and other IVRs that ask you to press #.
Then, in each necessary Dial cmd of your dialplan, make sure there is a
t or a T in the options to enable either the called or calling users to
initiate the transfer.
More details about the Dial command:
http://www.voip-info.org/wiki-Asterisk+cmd+Dial
Moj
Dave Morrow wrote:
Can anyone point me in the right direction. My users (all using Sipura
SPA-841 phones) need the ability to transfer a call to another number.
How can I setup a dial plan to do this?
David A. Morrow
Technical Systems Lead
Autodata Solutions Company
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
_http://www.autodatasolutions.com_
NEW !!! Tel: (519) 963-3020
Fax: (519) 451-6615
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