Hi

Can someone please help with the following,

We are using [EMAIL PROTECTED] 1.5 and SIP trunks to communicate to the PSTN network. We are having some problems with the call quality. Although we can hear the other person's voice quite clear when making or receiving a call, we get complaints from the people on the other end saying that our voices sound very unclear, low and that the voice drops, therefore people on the other end can not understand what we are saying. But as I said in our end their voices sound clear.

I have checked network wise and found no latency problems within our small LAN, with our VoIP provider and reaching their SIP server's IP address, also the CPU load in the asterisk server has been graphed and does not exceed the normal CPU load levels

Any assistance will be very much appreciated

PolAus

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