It's mapped to blind transfer in features.conf -- If you want to use the blind transfer feature, which I find easier than my phones' transfer features, remap it to ## in features.conf. That way if you hit # it dtmfs through to the target IVR, but you can hit ## real quick to get the transfer function.

Or maybe I could refer you to the notes in the wiki: ;)
http://www.voip-info.org/wiki-Asterisk+config+features.conf

Using the blindxfer in [featuremap] section you can redefine the transfer key. For example, if the blindxfer is set to "##", transfer only happens when you press the "#" key twice very quickly. This solves a problem using Asterisk phones to call IVR systems such as those used by banks and credit card companies - "Enter you account number followed by the # key".

Moj


chris songer wrote:
Can the # be used as a valid key press for a user in a dial plan?
if so how can the asterisk recognize it as a valid key press?
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Mojo <[EMAIL PROTECTED]>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112
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