Matt, Wouldn't they have to actually enter a forwarded number for the forward to activate? I've hit the forward button myself many times after a call ends, and the phone asks you for a new number to forward to. Douglas.
-----Original Message-----
From: Matt Darnell [mailto:[EMAIL PROTECTED]
Sent: Sat 1/21/2006 10:56 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: [Asterisk-Users] Can you disable Forward on a Polycom phone?
Aloha,
Anyone know how to disable call forward on a Polycom Phone. Calls
being accidentilly being forwarded somewhere is the #1 trouble that we have to
respond to.
The real issue is the 'end call' button becomes 'forward' when the call
ends....therefore the user thinks they are pressing 'end call' but the call
ends just before they press the button so they end up pressing
'forward'.....bad button layout.
Aloha,
Matt
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