Matt wrote:

Can anyone explain why this call dropped?
The person dialed a number, the call WAS completed and connected to
the PSTN through a PRI, but they never heard audio and the call was
disconnected by Asterisk.

Very difficult to guess without any information about your system. If you are using Asterisk 1.2.2, this is a known problem. If not, we'll need a lot more information to be able to even try to help you.
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