Hi, The usual bottleneck is cpu. > i'm planning to migrate a callcenter to asterisk and VOIP, > the call center can have up to 25 cuncurrents agents > logged in.
Ie. max 25 concurrent calls. > I'll have some simplty IVR business logic and the > some queues. Unknown number of concurrent calls (with prompts and hold-music). Can you provide an estimate on the maximum number of calls in queue ? The second major question is how are you going to recieve the calls ? VoIP (g.729, g.711, ???) PRI card on server ? Question three: I assume you're going to run voip for the agents. What codec are you going to use on the agent side ? (g.729, g.711, gsm) The real question is how much transcoding are you going to do ? Because that's where your clock-cycles are going to be spent. > Can a normal server with > Pentium 4 3.6 Ghz CPU > ... > do it. Most likely. It'll do 40-50 concurrent 711 to 729 transcodings. John VoIP Doctor Føroya Tele _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
