Re: [Asterisk-Users] 911 and ISDN PRI

Jonathan Feally Wed, 08 Feb 2006 18:29:12 -0800

From me looking at it - it looks like the Telco is not accepting a 3 digit number. Have you tried 411 on the PRI to see if you are getting the same error? My 2 Cents -Jon

Michael Collins wrote:

Joe,

It is entirely possible, even probable, that you spoke with someone who doesn’t know the difference between PRI and good ol’ fashion T1 trunks. If he insists that “the channel never comes up” then he is definitely looking in the wrong place. Assuming he’s talking about the B channel, obviously it’s not coming up because that’s what you’re troubleshooting. If he’s insisting that the D channel isn’t coming up then obviously none of your calls would be working, DID or otherwise.

Sounds like you’ve got a case of “vendor wheel-of-blame” going on. Please contact me off list and I’ll be happy to help you out. I used to be a vendor so I know the routine.   I’ve got a dozen T1’s, half of which are PRI’s, from 3 different telcos so I’m used to this kind of stuff.

-MC

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Joe Pukepail
Sent: Wednesday, February 08, 2006 3:31 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] 911 and ISDN PRI

I've talked to the carrier (verizon), what they said is that the call is not leaving my phone equipment. I tried to tell him that I'm getting an error back from his system, but he insists that the channel never comes up. Their answers was "talk to your telco vendor, its on their end". So I guess I'm pretty much SOL when it comes to using 911 with the PRI.

Below is the debug, they wanted me to try all the DID numbers to see if it worked on any of them (40 numbers) and the billing number, wouldn't work with any of them.

    -- Executing SetCallerID("IAX2/sycam-16384", "8157548823") in new stack
    -- Executing Dial("IAX2/sycam-16384", "Zap/g2/911") in new stack
-- Making new call for cr 33385
    -- Requested transfer capability: 0x00 - SPEECH
> Protocol Discriminator: Q.931 (8) len=39
> Call Ref: len= 2 (reference 617/0x269) (Originator)
> Message type: SETUP (5)
> [04 03 80 90 a2]
> Bearer Capability (len= 5) [ Ext: 1 Q.931 Std: 0 Info transfer capability: Speech (0)
>                              Ext: 1 Trans mode/rate: 64kbps, circuit-mode (16)
>                              Ext: 1 User information layer 1: u-Law (34)
> [18 03 a9 83 81]
> Channel ID (len= 5) [ Ext: 1 IntID: Implicit, PRI Spare: 0, Exclusive Dchan: 0
>                        ChanSel: Reserved
>                       Ext: 1 Coding: 0   Number Specified   Channel Type: 3
>                       Ext: 1 Channel: 1 ]
> [1e 02 80 83]I>
> Progress Indicator (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0   Location: User (0)
>                               Ext: 1 Progress Description: Calling equipment is non-ISDN. (3) ]
> [6c 0c 41 80 38 31 35 37 35 34 38 38 32 33]
> Calling Number (len=14) [ Ext: 0 TON: Subscriber Number (4) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1)
>                           Presentation: Presentation permitted, user number not screened (0) '8157548823' ]
> [70 04 a1 39 31 31]
> Called Number (len= 6) [ Ext: 1 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) '911' ]
    -- Called g2/911
< Protocol Discriminator: Q.931 (8) len=9
< Call Ref: len= 2 (reference 617/0x269) (Terminator)
< Message type: RELEASE COMPLETE (90)
< [08 02 82 9c]
< Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0   Location: Public network serving the local user (2)
<                  Ext: 1 Cause: Invalid number format (28), class = Normal Event (1) ]
-- Processing IE 8 (cs0, Cause)
    -- Channel 0/1, span 2 got hangup
NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Null, peerstate Null
NEW_HANGUP DEBUG: Destroying the call, ourstate Null, peerstate Null
    -- Hungup 'Zap/25-1'

On 2/8/06, Watkins, Bradley <[EMAIL PROTECTED]> wrote:

It looks like the outbound caller ID is not being set properly. Most of the carriers that I've dealt with will act exactly as you said if you do not set it to what is expected at the 911 center.

In particular:

> Calling Number (len= 8) [ Ext: 0 TON: Subscriber Number (4) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1)
>                           Presentation: Presentation permitted, user number not screened (0) '3251' ]

Your user number being sent is just the caller ID of the SIP channel.

Regards,

- Brad

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] ] On Behalf Of Joe Pukepail

Sent: Tuesday, February 07, 2006 3:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] 911 and ISDN PRI

I have a call in with the carrier, below is the PRI debug, looks like it is getting hungup because of "Invalid Number format", I did try to use Setcallerid to change the callerID to a DID number in a previous attempt, but it still didn't go through.   Not sure if that "invalid number format" is the calling number or the number I'm calling. I'll let the list know the result.

I would encourage everyone to test their 911 functionality (especially if you have a PRI), I almost didn't check it.  The PRI is up and 411 works, so I almost assumed that 911 would work.   Make sure you call the police station first to make sure they are not swamped by real emergency calls and let them know you are testing .

    -- Executing NoOp("SIP/3251-7316", "3251") in new stack
    -- Executing Dial("SIP/3251-7316", "Zap/g2/911") in new stack
-- Making new call for cr 33144
    -- Requested transfer capability: 0x00 - SPEECH
> Protocol Discriminator: Q.931 (8) len=44
> Call Ref: len= 2 (reference 376/0x178) (Originator)
> Message type: SETUP (5)
> [04 03 80 90 a2]
> Bearer Capability (len= 5) [ Ext: 1 Q.931 Std: 0 Info transfer capability: Speech (0)
>                              Ext: 1 Trans mode/rate: 64kbps, circuit-mode (16)
>                              Ext: 1 User information layer 1: u-Law (34)
> [18 03 a9 83 81]
> Channel ID (len= 5) [ Ext: 1 IntID: Implicit, PRI Spare: 0, Exclusive Dchan: 0
>                        ChanSel: Reserved
>                       Ext: 1 Coding: 0   Number Specified   Channel Type: 3
>                       Ext: 1 Channel: 1 ]
> [1e 02 80 83]I>
> Progress Indicator (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0   Location: User (0)
>                               Ext: 1 Progress Description: Calling equipment is non-ISDN. (3) ]
> [28 09 b1 52 65 63 70 74 69 6f 6e]
> Display (len= 9) Charset: 31 [ Recption ]
> [6c 06 41 80 33 32 35 31]
> Calling Number (len= 8) [ Ext: 0 TON: Subscriber Number (4) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1)
>                           Presentation: Presentation permitted, user number not screened (0) '3251' ]
> [70 04 a1 39 31 31]
> Called Number (len= 6) [ Ext: 1 TON: National Number (2) NPI: ISDN/Telephony Numbering Plan (E.164/E.163) (1) '911' ]
    -- Called g2/911
< Protocol Discriminator: Q.931 (8) len=9
< Call Ref: len= 2 (reference 376/0x178) (Terminator)
< Message type: RELEASE COMPLETE (90)
< [08 02 82 9c]
< Cause (len= 4) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0   Location: Public network serving the local user (2)
<                  Ext: 1 Cause: Invalid number format (28), class = Normal Event (1) ]
-- Processing IE 8 (cs0, Cause)
    -- Channel 0/1, span 2 got hangup

On 2/7/06, Mark Phillips <[EMAIL PROTECTED]> wrote:

I dunno about your provider but I know that 2 of my 3 MCI PRI circuits
have no 911 abilities. MCI tells me this is becasue I have no local
dialing plan on them.

Mark, G7LTT/KC2ENI
Randolph, NJ
http://www.g7ltt.com

Michael Collins wrote:
> 911 **should** work on a PRI.  If you are getting a hangup and you don't
> see a valid hangupcause, it might be best to get your carrier on the
> line and have them monitor the circuit while you dial 911.  They might
> be able to tell you what the problem is.
>
>
>
> -MC
>
>
>
> ------------------------------------------------------------------------
>
> *From:* [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] ] *On Behalf Of *Joe Pukepail
> *Sent:* Tuesday, February 07, 2006 10:10 AM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [Asterisk-Users] 911 and ISDN PRI
>
>
>
> Does asterisk support this?  I have a location that I planned to only
> put a PRI line, but testing 911 (I called them first), I just get a
> hangup.  Does 911 normally work over a PRI line?  Anything special I
> have to setup in asterisk?
>
>
> ------------------------------------------------------------------------
>
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Re: [Asterisk-Users] 911 and ISDN PRI

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