Hi,
I have defined 4 queue's. Is there any way to check is there any agent logged
in any of those queue's?
What I would like to do is to check if there is any agent in any of queue's and
if there is, then I'll will transfer a call to that queue, it there isn't I
would like to do something else with a call.
The Queue application sets the QUEUESTATUS channel variable upon
completion. The status of the call can be : TIMEOUT, FULL, JOINEMPTY,
LEAVEEMPTY, JOINUNAVAIL or LEAVEUNAVAIL.
Here an example....
...
exten => 3,5,Queue(scopserv-test|tH|||30)
exten => 3,6,GotoIf($["${QUEUESTATUS}" = "JOINEMPTY"]?1000)
exten => 3,7,GotoIf($["${QUEUESTATUS}" = "JOINUNAVAIL"]?1000)
exten => 3,8,GotoIf($["${QUEUESTATUS}" = "FULL"]?1000)
exten => 3,9,NoOp(Normal Queue exist)
exten => 3,10,Hangup
exten => 3,1000,Voicemail([EMAIL PROTECTED])
--
Joel Vandal, CTO
ScopServ Inc.
http://www.scopserv.com/
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