Henry Kwan wrote:
Hi Noah,
You've run into the same problem a lot of other people have had. Remapping
hard keys works fine, but remapping soft keys does not. In fact, trying to
remap the soft keys results in some pretty weird behavior. The Polycom
manual is a little misleading in that it doesn't mention this at all. My
best guess is that the softkeys don't work because they can mean different
things depending on what the phone is doing at the time. Polycom, if you're
reading this, this would be another great feature to have!
Thanks for the info. That would explain a lot.
The manual clearly states that SpeedDial should work though. On page 114
of the admin guide, it says that "key.x.y.subPoint.prim" will "Sets the
sub-identifier for key functions with a secondary array identifier such as
SpeedDial." But when I try to set it:
<keys key.scrolling.timeout="1" key.IP_500.31.function.prim="SpeedDial"
key.IP_500.31.subPoint.prim="11"></keys>
I get a volume-up action instead. So I guess it's a bug that they haven't
gotten to fixing yet?
I have had the same exact problem a button remapping gone wrong that
results in volume up. I don't know if it's a bug, or bad documentation
or what, but it's very frustrating.
Matt
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