On Feb 10, 2006, at 12:15 PM, Andrew Kohlsmith wrote:
I am starting to get the hang of this, I think. These are more
implementation questions; "is this a proper/good way of using/doing
this"
kind of questions.
The IP501 has three line appearances. I have learned that shared line
appearances cannot place calls, only receive them. They're
indicated by the
"half telephone" icon beside the button. Private line appearances
can both
place and take calls, and they show up as a "full telephone" icon.
(where in the world is the manual that describes this stuff?)
So, I figure that for a typical business setup you want to have two
shared
appearances (for the main #, for example) and then a private
appearance so
you can actually place calls. It seems kind of silly to "waste"
33% of my
line appearances for my own extension, so that is the first
question: Is a
private line appearance required in order to place calls?
Or do you simply not use the shared appearances for this, and let
Asterisk
handle it through ringing groups and pickup groups?
Do not use shared.
Yes let asterisk dial multiple phones, works great. Monitoring a LINE
can be problematic though. Remeber asterisk is a pbx, not a key system.
I've set up the first two buttons to be the shared appearance for
the "Main"
line, and then the third for my own extension. However... When I
go to use
the live keypad to dial, I can enter the number and hit the "Dial"
soft
button, but the phone picks the shared appearance. Since the
shared line
appearance can't place calls, it fails. However, if I dial the
number and
hit the private line appearance it dials out just fine.
This is telling me one of two things. Either the phone's kind of
dumb because
it is choosing the first available line even though it can't place
a call out
of it (unlikely) or I'm just doing this in a dumb way (far more
likely).
How do all of y'all out in asterisk-users land set these phones up,
and why
did you choose to do it the way you did? Were there nifty features
you
discovered through your particular configuration, are they set up to
specifically avoid problems, or is it a mix of the two?
I haven't even started to play with the mini browser; that looks
like it is
going to have some serious potential, too.
Now for a side note: kxmleditor *rocks* for editing these damn
Polycom XML
configuration files! It almost makes me feel a little queasy, like
I'm
editing the Windows Registry. :-)
-A.
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