> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Eric "ManxPower" Wieling > Sent: 13 February 2006 18:18 > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] attended call transfer > > As I understand it, these issues only apply to DTMF based transfers. > Why not use the transfer feature of your IP Phone or the Zap FXS port? > _______________________________________________
Few reasons really: 1) Only one training method required for all users (we have multiple types of phone within any single deployment what if a Snom user picks up a call at a grandstream user's desk). 2) If we decide to start using a different phone for new deployments we wouldn't need to reprint training materials. 3) Some phones don't support attended transfer at all. 4) Causes problems when you want to limit the number of calls any device can make or receive. For example I have had to alter a script to allow attended transfers to work but this means that internal -> internal calls don't count towards the maximum limit. 5) Better CDR maybe, rather than having two calls and then joining them together Asterisk itself knows it's a transfer so can log the action much better. 6) The Snom 360 phones we use as reception phones do not behave well either going from attended to blind (I think) although they don't hang up the caller but rather than bring this up with Snom I believe this is a PBX issue. 7) Asterisk shouldn't claim to have attended transfer capability if it has fundamental flaws. I cant think of anything else right now but am sure there's more :-) But you are entirely correct, there is no option at the moment but to use the IP phones attended transfer. HTH Alex Information contained in this e-mail and any attachments are intended for the use of the addressee only, and may contain confidential information of Ubiquity Software Corporation. All unauthorized use, disclosure or distribution is strictly prohibited. If you are not the addressee, please notify the sender immediately and destroy all copies of this email. Unless otherwise expressly agreed in writing signed by an officer of Ubiquity Software Corporation, nothing in this communication shall be deemed to be legally binding. Thank you. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
