The problem with asterisk isn't the lack of SLA, it's the price point. It's going to be very hard for IP phone vendors to compete on price at this point, and so far the quality issues in low-priced hardware to me means I can't really sell this to anyone who's not willing to pay $200-$300 a phone (retail).
Not that it's impossible, it's a different sales strategy. Perhaps people who are wanting to sell this to the SOHO market should attempt to change the game, as PBX like functionality doesn't exist in the SOHO market because it hasn't been affordable previously. Asterisk systems are pretty cheap in terms of the features they offer, such that the sales pitch really depends on cost for features and maintenance and infrastructure savings rather than overall cost.
Admittedly though, the voicemail system's navigation issues are a big problem.
Clint
On 2/18/06, John Novack <[EMAIL PROTECTED]> wrote:
Many very low cost hybrid key/pbx systems for the small business SOHO
market have 12 or more programmable buttons, so regardless of what is
done with Asterisk, until the IP phone manufacturers take off their
blinders and manufacture competing equipment, this market will be out of
reach. These same systems now have voice mail systems with capabilities
and features that make Comedian Mail the correct name. Asterisk isn't
alone regarding these shortfalls, of course. IP phone system designers
have failed to understand the small business market for several years.
Defensive responses with lengthy explanations why it can't be done, or
why it hasn't been done and will be difficult miss the point. Either
Asterisk needs to change to move into this market, or another product will
JMO
John Novack
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