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I have a pretty standard
setup with Asterisk acting as a PABX for a bunch of SIP handsets (in this case,
SwissVoice IP10S). My users are complaining
that when they forward their phones to their cellphones on unavailable (i.e.
forward when no-answer), their cellphone only rings once or twice, and then
Asterisk sends the call through to Voicemail. I’m using the
standard extension Macro thus: [macro-stdexten] ; ${ARG1} - Extension
(we could have used ${MACRO_EXTEN} here as well ; ${ARG2} - Device(s) to
ring ; ${ARG3} - Voicemail
context exten => s,1,Dial(${ARG2},20)
; Ring the interface, 20 seconds maximum exten =>
s,2,Goto(s-${DIALSTATUS},1) ; Jump based on status
(NOANSWER,BUSY,CHANUNAVAIL,CONGESTION,ANSWER) exten =>
s-NOANSWER,1,Voicemail([EMAIL PROTECTED]) ; If unavailable, send to
voicemail w/ unavail announce exten =>
s-BUSY,1,Voicemail([EMAIL PROTECTED]) ; If busy, send to voicemail w/
busy announce exten =>
_s-.,1,Goto(s-NOANSWER,1) ; Treat anything else as no answer exten => a,1,VoicemailMain([EMAIL PROTECTED])
; If they press *, send the user into VoicemailMain Now clearly my problem is
that when the Dial application gets back a Temporarily Moved response from the
SIP phone (after the user’s preset period to wait before no-answer
forwarding), and drops back into the dialplan as Local/<forwarded
number>, the 20 second timer on the Dial command is still active. I think what I need is a
way to reset or cancel this timer when a Temporarily Moved response comes back
in. Surely this must be a
fairly common problem – does anyone have a solution? Thanks! Mike. |
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