But using the native transfer on the phone causes the system to think the agent is still on the call....
Is this still correct? It was last time I tested it, 6 odd months ago. PaulH ----- Original Message ----- From: "Eric "ManxPower" Wieling" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[email protected]> Sent: Tuesday, February 21, 2006 10:44 AM Subject: Re: [Asterisk-Users] Re: Call centre - * hang's up > [EMAIL PROTECTED] wrote: > > ----- Original Message ----- > > From: "Tomislav Parčina" <[EMAIL PROTECTED]> > > To: "Asterisk Users Mailing List - Non-Commercial Discussion" > > <[email protected]> > > Sent: Monday, February 20, 2006 10:46 PM > > Subject: [Asterisk-Users] Re: Call centre - * hang's up > > > > > >> In article <[EMAIL PROTECTED]>, > > [EMAIL PROTECTED] says... > >>> I think it's a bit of a known fault - the attended transfer function > >>> does not work from the queue system. It would be nice if it did, though. > >> Hi Paul! > >> > >> Is there any explanation about this? Is that something that will change? > >> > > > > It probably should change - somebody different asks the question on the list > > here every month or so. > > > > Has anyone logged this onto bugs.digium.com??? > > As I understand it, only DTMF TRANSFER has a problem. If you use the > native transfer support of the device you are using it should work just > fine. We do it all the time. > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
