The VoIP Connection wrote:
I have used every phone and talk to customers using different devices all
day long and I can tell you there is no single IP phone that is perfect for
everyone. You will not find the answer on a newsgroup or a wiki, you need
to judge for yourself. For example, while I may love the decidedly "euro"
ergonomics of the snom, you may find it impossibly unconventional.
We have lots of customers who are very happy with their GXP-2000's as well
as a number who are not. It depends on how they are being used (especially
LAN or WAN) as well as the firmware version and networking environment.
We also have many customers who love their Polycoms and there is no doubt
that they build a quality product. They aren't cheap but they don't
disappoint. By the way, Polycom officially supports Asterisk through
certified resellers as of October 2005.
Snoms are great also but they seem to be having some trouble getting the
version 5.0 firmware stable. If you can live with the features in V4.x for
a while, these phones are terrific. Probably the best overall integration
with Asterisk of any IP phone currently available.
Aastra seems to be getting it together at last and also are worthy of
consideration.
I sell phones for a living and here's what I recommend: First, select a
reliable and competent vendor who will work with you (shameless plug for The
VoIP Connection). Talk to them and narrow the field to a sampling of the
phones you think will work for your organization. Set up a test scenario
that simulates the network environment you will have and learn how to set
the phones up with Asterisk (and vice-versa) so that they work the way they
should. Learn how to use the features well enough to teach them (if you
can't explain the basic operation of the phone in 5 minutes forget it), and
then put them in front of a sampling of the people who will use them every
day. Pay special attention to your receptionist and office manager since
they will be the ones you will hear from the most. There really is no
shortcut if you want your users to be happy.
Michael Crown
Managing Partner
www.thevoipconnection.com
321.989.6728 ext. 611
sip:[EMAIL PROTECTED]
-----Original Message-----
From: mustardman29 [mailto:[EMAIL PROTECTED]
Sent: Tuesday, February 21, 2006 12:58 PM
To: [email protected]
Subject: [Asterisk-Users] What business IP phone to use
I have been struggling with this issue for about a year now.
There were just too many IP phones to choose from at all
sorts of price points and not enough information about any of
them. Now I am looking at the situation again and if
anything it has gotten worse. There are even more phones and
all sorts of opinions. For every person that says phone x is
great there is someone else complaining about it.
I ended up buying a Grandstream GXP2000 and an Aastra 9133i
to test so I pretty much know what those two phones are
about. Lot's of people talking about Polycom phones but they
still seem to have their problems and since they don't
officially support Asterisk I have my concerns. I really
don't want to have to keep buying phones to find out for
myself as it get's expensive real fast.
Is there any unbiased comparison of various phones and
features anywhere.
If someone wrote a book I'd buy it but it would probably be
obsolete before it was published with the rate of new IP
phone introductions and firmware revisons. I hear some
people praising the GXP2000 phones and I gotta wonder what
they are smokin (regardless of firmware revison) so I just
don't know who to believe anymore.
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From my point of view..
we tried grandstream 101/102 and the GXP 2000, we tried sipuras,
polycoms and cisco..
and definitelly i put my bet for the polycoms.. now the GXP 2000 at his
new prices probably will be a good answer, before at the same price that
the polycoms don't have anything to do...
budgetone don't ever bother.... u spend more time in support that his
price. so at the long run u don't save anything. there are fine when u
have 1 or 2.. but mass deployment :D that's another history...
sipura 841 the only issue for me the spearker phone.. they are super
stables but not to be used in a callcenter, they trend to brake.. i
still think that an analog phone buy in what ever is better in
callcenters that every other phone, but for have one in 1 office that
don't need to use that much the speaker phone are super.
cisco they are fine.. i still prefer polycoms.
regards
Saul
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