I haven't done anything with call queues specifically.

I do own a copy of "Developing Cisco IP Phone Services" ( http://www.amazon.ca/exec/obidos/ASIN/1587050609/qid%3D1140624389/701-7618472-4656313), though I only have ever used about 45 pages of it.

I also use http://search.cpan.org/~mrpalmer/Cisco-IPPhone-0.05/IPPhone.pm to make my life a little easier.

On 2/22/06, Tomislav ParĨina < [EMAIL PROTECTED]> wrote:
In article < [EMAIL PROTECTED]>, [EMAIL PROTECTED] says...
> I don't know if this works for you, but I use the following mechanism. I
> don't use the agent call back stuff, just the (Add|Remove)QueueMember stuff.
>
> For each queue, dialing the extension (XXXX), puts the caller into the queue
> (ie, a customer calling for reservations). I use **XXXX to sign a phone into
> the queue and *XXXX to sign out of a queue.

Good idea, maybe sometimes I'll need it.

> You can use the manager to see who is currently logged into a port. It
> doesn't take much to write a cgi script that outputs the Cisco XML for the
> phones. I've built a few apps that do interesting things. It would be quite
> easy to write an app that:

It could be easy for someone with experience, but if you have never done it before (like me) it isn't like that. Can you send us what you have done?


--

Tomislav Parcina
[EMAIL PROTECTED]
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