Doug, how would you go about doing that auto login feature on polycoms xml file?
Or, is there a way to have an agent always be connected to a queue without having to do agentvcallbacklogin each day? Or havong to dial a user or password or anything? Cheers! |-----Original Message----- |From: [EMAIL PROTECTED] |[mailto:[EMAIL PROTECTED] On Behalf Of |Douglas Garstang |Sent: Thursday, February 23, 2006 9:13 AM |To: [EMAIL PROTECTED]; Asterisk Users Mailing List - |Non-Commercial Discussion |Subject: RE: [Asterisk-Users] Polycom 501 ACDlogin | |You don't need the Polycom ACD support in order to do ACD |logins with Polycom phones. Just dial an extension and call |AgentCallBackLogin(). You won't get any visual confirmation on |the phone however of being logged in, but you will be. If you |set the acd-login fields in the phone's xml, the phone will |come up and log the agent in automatically. At least that's |what I've found. | |Doug. | |-----Original Message----- |From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] |Sent: Thursday, February 23, 2006 7:18 AM |To: Asterisk Users Mailing List - Non-Commercial Discussion |Subject: Re: [Asterisk-Users] Polycom 501 ACDlogin | | |Can we patch the stable release with your SVN branch ? | |Regards |Harry |--- BJ Weschke <[EMAIL PROTECTED]> a écrit : | |> On 2/23/06, [EMAIL PROTECTED] |> <[EMAIL PROTECTED]> wrote: |> > Thanks! |> > |> > Do you have any suggestions on what I might do |> next. I have the phones, I have asterisk, and I have |everything setup. |> But i can't get the login to work with the Polycom function. Nothing |> happens...and I can't find any readmes' or manuals. |> > |> > Regards, |> > Jan |> > |> > |> > -----Ursprungligt meddelande----- |> > Från: [EMAIL PROTECTED] |> [mailto:[EMAIL PROTECTED] För BJ Weschke |> > Skickat: den 23 februari 2006 13:44 |> > Till: Asterisk Users Mailing List - Non-Commercial |> Discussion |> > Ämne: Re: [Asterisk-Users] Polycom 501 ACDlogin |> > |> > On 2/23/06, [EMAIL PROTECTED] |> <[EMAIL PROTECTED]> wrote: |> > > Hi, |> > > |> > > I have several Polycom 501 connected to |> asterisk. The phone has an |> > > ACD-login function that I'd like to use. But I |> can't find find much |> > > information about this. |> > > |> > > I've read a post on [EMAIL PROTECTED] |> > > (http://bugs.digium.com/view.php?id=6119) about |> this function but I'm |> > > not really clear on if this is actually working |> or not? Has anyone |> > > actually used the Polycom ACD-login function |> succesfully with asterisk? |> > > How did you do it? |> > > |> > |> > It is indeed functional. It's in production at |> the present time at one of our call center clients. |> I believe there is a README in the docs of the branch that outlines |> setup of the functionality. |> > |> |> Are you using the code of Asterisk provided in the SVN branch for |> this feature? |> |> -- |> Bird's The Word Technologies, Inc. |> http://www.btwtech.com/ |> _______________________________________________ |> --Bandwidth and Colocation provided by Easynews.com |> -- |> |> Asterisk-Users mailing list |> To UNSUBSCRIBE or update options visit: |> |> |http://lists.digium.com/mailman/listinfo/asterisk-users |> | | | | | | | |_______________________________________________________________ |____________ |Nouveau : téléphonez moins cher avec Yahoo! Messenger ! |Découvez les tarifs exceptionnels pour appeler la France et |l'international. |Téléchargez sur http://fr.messenger.yahoo.com |_______________________________________________ |--Bandwidth and Colocation provided by Easynews.com -- | |Asterisk-Users mailing list |To UNSUBSCRIBE or update options visit: | http://lists.digium.com/mailman/listinfo/asterisk-users |_______________________________________________ |--Bandwidth and Colocation provided by Easynews.com -- | |Asterisk-Users mailing list |To UNSUBSCRIBE or update options visit: | http://lists.digium.com/mailman/listinfo/asterisk-users | | _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
