Thanks Rich and CF for responding to my query.

Turns out that I wasn't using the b or u flag to define whether the
unavailable message or busy message should be played.  By doing that, I
fixed my issue.  Thanks Rich.

I really do think that Asterisk should have some sort of logic that chooses
which message should be played (when one has been recorded).  Is there a
reason that escapes me that Asterisk chooses the generic message when it
isn't told which message to pick?


Mike

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