The only way to do it 'automatically' would be to installing some dial- out software.....like vicidial.....
PaulH On Tue, 2006-02-28 at 13:47 +0100, nik600 wrote: > hi > > i'm migrating a callcenter to asterisk, inbound calls, queue monitorig > is ok, but how can i monitot outgoing calls? > > for example my agent can be associated with more than one campaigns, > so if i monitor his calls in a day, how can i learn about how many > calls has he made for campaings A or campaings B? > > i'm thinking to add some extensions, for example: > > exten => 99XXXXXX,1;Register in db the call how campaings 99; > exten => 99XXXXXX,2;Dial > > exten => 98XXXXXX,1;Register in db the call how campaings 98; > exten => 98XXXXXX,2;Dial > > > but, maybe there is something that do it automaticly...is it possible? > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
