Are there any issues with having call queues and agents spread across
two (or more) Asterisk systems? We would have a trunked IAX connection
between systems, and the agents would use SIP phones. All agents are
multilingual.
One system would be on the West coast and another in Europe? Agents
from different time zones signing on in their morning and signing off in
their evening. The call center itself running 24/7.
Issues?
Thanks,
--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
[EMAIL PROTECTED]
www.TelecomMatters.net
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