WaitExten is also a great item to put at the bottom of your menus. PaulH
----- Original Message ----- From: "Sean Cook" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[email protected]> Sent: Friday, March 10, 2006 8:13 AM Subject: Re: [Asterisk-Users] IVR woes > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > If memory servers me correctly DigitTimeout and ResponseTimeout are > depricated... > > try: > > exten => s,13,Set(TIMEOUT(digit)=5) > exten => s,14,Set(TIMEOUT(response)=30) > > > Sean > > Robert P. McKenzie wrote: > > > Hello all. I'm having a problem debugging an IVR I'm building. I > > can't see any reason this shouldn't be working. Firstly the > > asterisk version is: > > > > Asterisk SVN-trunk-r7230 built by root @ localhost.localdomain on a > > i686 running Linux on 2006-02-17 22:44:48 UTC > > > > Basically the problem is this. While the playbacks are happening > > you can push any one of the options and to happily goes off and > > does it. However, if you wait until the messages stop playing back > > it just hangs up with the error at the bottome of this message. > > > > Any help in finding a solution to this werid problem would be > > greatly appreciated. > > > > The IVR context and console logs are: > > > > [lcl-ivr-main] > > ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; > > ; ; This is the main number IVR menu system ; > > ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; > > > > exten => s,1,Answer exten => s,2,NoOp exten => s,3,NoOp exten => > > s,4,NoOp exten => s,5,Wait(1) exten => > > s,6,Background(LCL/prompt-00) exten => > > s,7,Background(LCL/prompt-01) exten => > > s,8,Background(LCL/prompt-02) exten => > > s,9,Background(LCL/prompt-03) exten => > > s,10,Background(LCL/prompt-04) exten => > > s,11,Background(LCL/prompt-05) exten => > > s,12,Background(LCL/prompt-09) exten => s,13,DigitTimeout,5 exten > > => s,14,ResponseTimeout,30 > > > > ; exten => _1,1,Background(LCL/prompt-20) ; Sales exten => > > _1,2,Dial(${SALES}|40|trwo) exten => _1,3,Voicemail([EMAIL PROTECTED]) > > exten => _1,103,Voicemail([EMAIL PROTECTED]) exten => _1,4,Hangup > > > > ; exten => _2,1,Background(LCL/prompt-30) ; Support exten > > => _2,2,Dial(${SUPPORT}|40|trwo) exten => > > _2,3,Voicemail([EMAIL PROTECTED]) exten => > > _2,103,Voicemail([EMAIL PROTECTED]) exten => _2,4,Hangup > > > > ; exten => _3,1,Background(LCL/prompt-40) ; Accounts exten > > => _3,2,Dial(${ACCOUNTS}|40|trwo) exten => > > _3,3,Voicemail([EMAIL PROTECTED]) exten => > > _3,103,Voicemail([EMAIL PROTECTED]) exten => _3,4,Hangup > > > > ; exten => _4,1,Background(LCL/prompt-50) ; Reception exten > > => _4,2,Dial(${RECEPTION}|40|trwo) exten => > > _4,3,Voicemail([EMAIL PROTECTED]) exten => > > _4,103,Voicemail([EMAIL PROTECTED]) exten => _4,4,Hangup > > > > ; exten => _5,1,NoOp ; Dial Extension > > ; exten => _6,1,Goto(lcl-ivr-menu,s,7) ; Play menu again > > ; exten => i,1,Goto(lcl-ivr-menu,s,7) ; Return to menu > > after a time out exten => t,1,Goto(lcl-ivr-menu,s,7) ; > > Return to menu after a time out > > > > > > Here is he asterisk console output: > > > > -- Accepting AUTHENTICATED call from xx.xx.xx.xx: > >> requested format = unknown, requested prefs = (), actual format = > >> ulaw, host prefs = (ulaw|alaw|gsm), priority = mine > > -- Executing Goto("IAX2/rob-5", "lcl-ivr-main|s|1") in new stack -- > > Goto (lcl-ivr-main,s,1) -- Executing Answer("IAX2/rob-5", "") in > > new stack -- Executing NoOp("IAX2/rob-5", "") in new stack -- > > Executing NoOp("IAX2/rob-5", "") in new stack -- Executing > > NoOp("IAX2/rob-5", "") in new stack -- Executing Wait("IAX2/rob-5", > > "1") in new stack -- Executing BackGround("IAX2/rob-5", > > "LCL/prompt-00") in new stack -- Playing 'LCL/prompt-00' (language > > 'en') -- Executing BackGround("IAX2/rob-5", "LCL/prompt-01") in new > > stack -- Playing 'LCL/prompt-01' (language 'en') -- Executing > > BackGround("IAX2/rob-5", "LCL/prompt-02") in new stack -- Playing > > 'LCL/prompt-02' (language 'en') -- Executing > > BackGround("IAX2/rob-5", "LCL/prompt-03") in new stack -- Playing > > 'LCL/prompt-03' (language 'en') -- Executing > > BackGround("IAX2/rob-5", "LCL/prompt-04") in new stack -- Playing > > 'LCL/prompt-04' (language 'en') -- Executing > > BackGround("IAX2/rob-5", "LCL/prompt-05") in new stack -- Playing > > 'LCL/prompt-05' (language 'en') -- Executing > > BackGround("IAX2/rob-5", "LCL/prompt-09") in new stack -- Playing > > 'LCL/prompt-09' (language 'en') -- Executing > > DigitTimeout("IAX2/rob-5", "5") in new stack -- Set Digit Timeout > > to 5 -- Executing ResponseTimeout("IAX2/rob-5", "30") in new stack > > -- Set Response Timeout to 30 == Auto fallthrough, channel > > 'IAX2/rob-5' status is 'UNKNOWN' -- Hungup 'IAX2/rob-5' > > > > That hangup is Asterisk just dumping out.. > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.2 (MingW32) > Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org > > iD8DBQFEEJqCy9wPyZpnL2URAv7FAJ4osYoTdKTcaf7IkEw1OltM+TlPEQCgkhan > kh5RdDr3YmN34Gs0lCXFtjo= > =7dVG > -----END PGP SIGNATURE----- > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
