Try looking into the manager api. Also, there are telephony server companies 
out there that uses asterisk for VoIP and do all their predictive algrithm 
themselves. google for key word "predictive dialer"

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Naren Koka
Sent: Monday, March 13, 2006 7:26 AM
To: [email protected]
Subject: [Asterisk-Users] Need help implementing call center features
ofAsterisk


I am looking for help in implementing call center on Asterisk server. 
How can we implement predictive dialing? How does it communicate with 
a CRM system?  Are there consultants who can help us setup the system?

Thank you,
Naren


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