Whether or not a forum is a better idea isn't really depending on the subject matter IMHO. Its success or failure depends on what the prospective participants like better. I personally cannot stand forums. That's a place where I have to expend energy to go there and manually click through stuff. If I remember to go there and say up to date, that is. Email comes to me, and is sorted suitably on the server side so there is no clutter. Deleting messages I don't care about is much easier than clicking myself through some thread on a forum.
You never heard of a forum that sends new posts to you via email?
I prefer forums where I can subscribe to the forum topics that interest me, and see only posts for those topics - yes, in my email.
Then each message from the forum should have links to the CENTRALIZED FAQs (I understand there are a lot of different forums/faq's out there).
That said, I seem to be in the minority in preferring forums for supprt related things like this - especially high volume stuff - so I'll just pipe down now...
:) -- Best regards, Charles _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
