1. Is Asterisk capable of allowing for setting up Groups so that only
one extension in a Group can selectively monitor one of the other
extensions in the Group (but none of the others can initiate it)?
This would be for Managers to listen to Sales Calls of other members of
their Team, to provide feedback to the Rep for training purposes.
2. Alternatively, can a Group be defined that will allow multiple
extensions to listen in on another call in progress?
Again, we want to use this kind of functionality to do some Sales
Technique Training calls.
--
Best regards,
Charles
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