Just curious, but is your voicemail on the same server that the phone registers with? As long as your mwi is working, it should automatically receive a count of how many messages you have from asterisk.

Aaron

On Fri, 24 Mar 2006, Kevin Smith wrote:

While I know this is not a true asterisk problem, I figure someone where may know. When you click on Messages and it gives you the count of Urgent, New, etc. How can you make the phone gather that information?

For example, my phone shows me there is an e-mail. It also sends an e-mail. Yet, when I click on message before I connect to the contact center, it doesn't have any counts.

Here is what part of the phone configuration looks like.

<msg msg.bypassInstantMessage="0">
<mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" msg.mwi.1.callBack="6245*" msg.mwi.2.subscribe="" msg.mwi.2.callBackMode="disabled" msg.mwi.2.callBack="" msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="disabled" msg.mwi.3.callBack="" msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="disabled" msg.mwi.4.callBack="" msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="disabled" msg.mwi.5.callBack="" msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="disabled" msg.mwi.6.callBack=""/>
 </msg>


Is there anything wrong?

Thanks,
Kevin
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Aaron Daniel
Computer Systems Technician
Sam Houston State University
[EMAIL PROTECTED]
(936) 294-4198
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