Small update, I've been able to sort of work around the problem by making the
AgentcallbackLogin() direct to a context that in turn does another dial over a
local channel with the "/n" that gets around part of the problem. Still kinda
nasty seeing 5 channels around for 1 call...
--johann
Johann wrote:
I'm unable to get the Dial option 'g' to work with callback agents. The
plan is to use it so that I can redirect a customer to a menu so they
can rate the call they just had with the agent. However, when the agent
hangs up the call does not continue in the dialplan.
I login with the agent. Call joins the queue. The agent and call get
connected. The agent hangs up and the call should continue to the
Playback(beep) and the Noop(), however the call is hung up on both sides.
Extensions.conf:
[default]
; Handle login and logout
exten => 1111,1,Agentcallbacklogin(1,,[EMAIL PROTECTED])
exten => 2222,1,AgentCallbackLogin(1,s)
; join the queue
exten => 3333,1,Answer
exten => 3333,2,Queue(testing)
[queue]
exten => 1,1,Dial(Sip/4000||got)
exten => 1,2,Playback(beep)
exten => 1,3,Noop(Jump to the QA menu now)
Any ideas?
--johann
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