> My queues.conf looks like this: > > [sales] > musiconhold = default > announce = queue-sales > strategy = ringall > wrapuptime=15 > timeout = 30 > maxlen = 0 > announce-frequency = 90 > announce-holdtime = yes > monitor-format = wav > monitor-join = yes > leavewhenempty = yes > joinempty = no > member => Agent/1003 > member => Agent/1004 > member => Agent/1005 <snip> > When the call comes in and sales is selected, the call sits in the sales > queue indefinately, even though there are no agents logged in.
I may be wrong but this is how I understand this : since you have agent defined (and not using AddQueueMember), Asterisk see them as being part of the queue, so it is not empty. try "leavewhenempty=strict" and "joinempty=strict" see http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf for details hth _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
