Time Bandit wrote:
> You could, but it'll get overwritten by any FreePBX upgrades. The *.conf
> and *_additional.conf files are controlled by FreePBX and can be
> overwritten.

I thought I should clarify this statement: I meant that FreePBX could
overwrite both the *.conf and the *_additional.conf files. You are
strongly advised NOT to edit either of those types of files. All editing
should be restricted to the *_custom.conf files.
Well, I've modified *.conf files and I never had AMP (FreePBX)
overwrite them. An upgrade would most certainly overwrite them but not
normal usage. I may be wrong, but if you upgrade, the *_custom.conf
files will probably get overwritten also, so you better backup them
before.

Let's see if I can summarize various recent postings relative to the broader topic of whether FreePBX/AAH is production-ready.

Seems the general consensus is that AAH and/or FreePBX is considered production ready if the functionality embedded in AMP (primarily) happens to fit the specific small business requirements. Anything outside of the basic functionality is limited primarily by the lack of technical documentation, the undocumented logic behind magically creating dialplan entries, and limitations associated with AMP interfaces to various channels such as those typically defined in zapata.conf, etc.

It would almost appear as though the user interface should be broken into two components: 1) a simplified interface for non-technical users that are responsible for adds/moves/changes, and, 2) a second interface to define business-specific items such as defining certain interfaces (eg, zap channels), contexts, dialplans, etc. Many of those items defined in #2 would probably become drop-down selections for the user interface in #1.

Thoughts?

R.

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