Forget about the static IP from BS. They only provide that to business accounts. But now that you know the problem it will be easy to explain it to BS and have them take a look at it.

There could be something wrong with the wiring in the house. Maybe a short which causes a signal spike when the call is answered and interrupts the PPPoE session.

--
Andres
Technical Support
http://www.telesip.net

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