Yes, the dialplan field in the PAP (not asterisk's dialplan) was the problem. The dialplan used to have *xx in it (as well as lots of other stuff which we left alone), we changed that to *xxx (leaving the double *'s in all of the vertical service activation codes) and it now works.

thanks

Philippe Lindheimer wrote:
You need to modify the dialplan within the PAP2 unit to allow that as a valid number or it won't pass it on. Take a look at the following, it is not specifically for the PAP2 but all the dialplan information should apply: http://www.sipura.com/Documents/SipuraSPAUserGuidev2.0.9.pdf

    From: "Time Bandit" <[EMAIL PROTECTED]>
    To: "Asterisk Users Mailing List - Non-Commercial Discussion"
    <[email protected]>
    Date: Fri, 5 May 2006 09:48:41 -0400
    Subject: Re: [Asterisk-Users] number that starts with star on PAP2

    > > Why I did to mine is modify all the internal "Vertical Service
    > > Activation Codes" to be "**x" instead of "*x". There is probably a
    > > better way, but this worked for me.
    >
    > We tried that, but users report they are still having the same
    problem
    > (the site is located in a different country so I can't check
    myself).
    Sorry, I don't have my PAP2 under hand, but this is all I did, changed
    every *xx to **xx and it worked.

    Something that may help you is
    http://www.netphonedirectory.com/pap2_dialplan.htm

    >
    > Philippe Lindheimer wrote:
    > > Yes - that's your problem. You need to porgram the dialpan in
    the PAP2
    > > appropriately, disable functions you don't want, etc.
    > >
    > We were trying to dial *100, and there wasn't anything in either
    of the
    > Codes section that started with *1. Do we have to disable every
    > function that starts with a star to get anything to work? Also, is a
    > function disabled by clearing it?

    I didn't try that so I don't know. Just make sure that you changed
    every single "Vertical Service Activation Codes" to a double *. If you
    still can't fix it, let me know and I will get back my PAP2 and try to
    help you


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