Well this is exactly what I described in my message earlier today about DTMF problees with SPA-3000 and the transfer option.
I think that the 'feature' transfer (and others) method, at least with analog adapters like the SPA-3000, is prone to failure and difficult to use. I don't see any easy answer outside of an * code fix. If anyone has an answer I am all ears. For now no feature options in my PSTN dial commmands. I hate not being able to do things but maybe someday it will be fixed. Doug On Sun, 4 Jun 2006, Paul Hewlett wrote: > On Sunday 04 June 2006 11:46, Ronald Wiplinger wrote: > > *CLI> show features > > Builtin Feature Default Current > > --------------- ------- ------- > > Pickup *8 *8 > > Blind Transfer # ## > > Attended Transfer *2 > > One Touch Monitor *1 > > Disconnect Call * *0 > > > > > > Dial option is tTwWr > > > > I tried to call from 601 to 615 > > 601 keys in *0 nothing happens > > > > 603 keys *8 I get the phone call > > > > # 621 nothing happens > > > > What do I miss ??? > > We have recently tested call transfer on our system and there are a no. of > gotchas with the default setup that everybody (in my experience ) trips up > on. > > The first gotcha is that the * and the 8(or 0 or 1 or 2) keys have to be > pressed pretty quickly before asterisk recognises them. If you watch the > asterisk console whilst trying to do this it will display a msg > > 'attempting to bridge call...' > > everytime a key is pressed. Unfortunately the * and 0,1,2 keys are at opposite > ends of the keypad requiring a 'thumb and finger' action that is unnatural. > > The second gotcha is that one must *wait* for Alison to say "Transfer" before > dialling the number to transfer to. You *cannot* simply dial (from usage > above) ##632 in one go. The customer has to be trained to do this. > > The third gotcha is that some phones use the # and * keys for their own > nefarious purposes. > > The transfer functionality design could be improved. > > We redefine the keys as > > Pickup 88 > Blind 33 > attended 22 > monitor 11 > disconnect 00 > > This usually does not not interfere with the dialplan, the customer is easily > able to press a single key twice rapidly enough and it does not use a key > that the phone itself uses for other purposes. You still have to wait for > Alison to say 'Transfer' though... > > Paul Hewlett > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > "Those that sacrifice essential liberty to obtain a little temporary safety deserve neither liberty nor safety." -- Ben Franklin (1759) **************************** * Doug Crompton * * Richboro, PA 18954 * * 215-431-6307 * * * * [EMAIL PROTECTED] * * http://www.crompton.com * **************************** _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
