On 6/13/06, Julian Lyndon-Smith <[EMAIL PROTECTED]> wrote:
When a caller in the queue is connected to an agent, the call is placed
to the extension and context specified using Agentcallbacklogin. This
allows for me to add extra things to the diaplan *before* calling the agent.
Now, I want to be able to use a device, rather than agents. So I can use
addQueueMember and add my SIP device. However, I still want to do a
couple of things before the device is called.
Is there any way of doing that ? I was looking for something like the
"connected" macro in the Dial command.
I see that there is an optional agi command - I don't know agi, and will
learn how to use it if required, but was hoping that there was something
simple that I am missing.
If you're not using agents, the AGI will be your only shot, but
that's also executed against the calling channel and not the device
you've called who has the agent on the other end.
--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/
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