Kevin P. Fleming wrote:
----- Steve Totaro <[EMAIL PROTECTED]> wrote:
My system never stops processing calls but it slows. On the CLI, it
may
take five minutes for a command to execute but it does finally execute
(such as sip show peers or show channels) And calls to the agents sit
in queue for a while before being delivered to an agent even thought
he
agent is available.
There is a problem that has been identified that was caused by a recent change
in Asterisk, that may be the reason you are seeing these symptoms. It would
appear to only affect people using chan_agent, and then only if the agents are
transferring calls they receive.
I am still working on a proper solution for this issue, but hope to get it
resolved in the next day or so. Stay tuned and watch for a new release :-)
Kevin,
Thanks for the update.
We are a busy call center and asterisk just stopped running yesterday at
a fairly peak hour. We dropped 95 calls. Asterisk just needed to be
restarted. This morning I am changing to boot to safe_asterisk. Then
we will have a core dump and asterisk should restart if it happens again.
There is absolutely no reason in any of the system or asterisk logs
explaining the crash.
We do not do any transfers between agents but use queues and chan_agent
extensively, we also use the manager interface to update agent penalties
every fifteen minutes (as well as other functions). We use alot of
.call files to originate calls as well. Hopefully this next release
might help with our issue as well.
Thanks,
Steve
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