Blind transfer is not possible via softkeys on the 7960 using chan_sccp. However, check your features.conf. You should have a line in there regarding blind transfer. I believe the default is #, but it recommended changing that to ##. I did this, and on my 7960s, you hit ## then the extension you wish to transfer to. This does requires use of the t or T dial command options. You'll have to look this up, as I can't remember offhand which is needed, and it depends on whether the 7960 is the caller or callee.
#2 and #3 I'll have to check on. If I remember correctly, it's pretty easy.
On 6/27/06, Chris Bagnall <[EMAIL PROTECTED]> wrote:
Greetings all,
Not specifically an asterisk query, but a couple of transfer queries that
I'm sure are obvious to folks who use these phones all the time:
1) how does one do a blind transfer? When a call is answered and one hits
the transfer button, followed by an extension, one has to wait for the other
party to answer, then hit transfer again, before the call is released. I'm
sure there must be an option to answer a call, then fire it straight off to
another extension without waiting for an answer?
2) if there are 2 incoming calls currently on the go (i.e. the first one has
been put on hold for the operator to answer the second call), how does one
determine which call will be transferred when the transfer button is
pressed? Is there a way to select the source call for a transfer prior to
hitting transfer?
3) when handling 2 calls, how does one swap between them?
These phones are running sccp through chan_sccp if that makes any difference
to operation.
Thanks in advance folks.
Regards,
Chris
--
C.M. Bagnall, Director, Minotaur I.T. Limited
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