> -----Original Message----- > From: Michael Collins [mailto:[EMAIL PROTECTED] > Sent: Monday, June 26, 2006 4:34 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] DUNDi Not Able to > HandleComplexFailoverSituations > > > > > I get annoyed Stephen when Digium goes around calling Asterisk > > 'enterprise grade', which in my opinion it really isn't. > I'd consider > > distributed ACD queues to be a requirement for an enterprise grade > > product, but it's becoming apparent that there is no mechanism for > > implementing this. I'm being told that DUNDi isn't the right man for > the > > job. > > > > I'd suggest you ask Digium for your money back. > > > > Leif. > > > Question: isn't there a bigger picture issue here? I've seen a lot of > bashing going on in this thread but not very much useful dialogue. > (Doug bashing DUNDi and Digium, other people bashing Doug for his > "annoying" posts, etc.) > > Whether or not we like or dislike Doug's tone is, IMHO, > irrelevant. How > about we tackle the REAL questions: If DUNDi isn't the > answer, what is? > Is Asterisk even capable of doing what Doug needs, namely, distributed > ACD queues? If so, how? If not, why? Is it even feasible > to try to do > it? Will it require an Asterisk add-on, or can the core be > modified to > do this? (This leads to the question for the dev list...) > > These questions, of course, lead to other questions: If * can be > programmed to do distributed ACD queues, does that mean there > are other > features that might benefit from a "distributed" model? > Etc., etc. I'm > just throwing out ideas because maybe one of these ideas can > turned into > a killer app, just like Asterisk itself. Just think of the advantage > you would have if you wanted to sell Asterisk against one of the big > boys. How much would a fully redundant, HA Asterisk system cost > compared to the same thing by Cisco, Avaya, Nortel, NEC... > You get the > idea. > > The moral of this post: a little good-natured bashing is just > fine, but > let's not lose sight of the ultimate goal, which is to keep making > Asterisk a better product.
Michael, I haven't seen much of a response to this post of yours. That's unfortunate. I was hoping it would spur some constructive conversation. Had you had any response off-list? Doug. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
