On 6/28/06, Jan Berggren <[EMAIL PROTECTED]> wrote:


I am using Trixbox 1.0(Asterisk 1.2.7.1)at a customer site. They whishes to
change the default Voicemail behavior.

Standard behavior

No answer/Busy -> send to Voicemail

Requested behavior

No answer/Busy -> message that if you press 9 you will instead be cent to
reception -> send to Voicemail or Reception if 9 pressed.


I want this to always happen when Voicemail is invoked. How do I, in the
easiest way, change the default Voicemail behavior?

Regards,

Jan Berggren


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Jan Berggren Tel. 0371-83990
intellIT AB Fax. 0371-83991
S Storgatan 20 Mobil. 070-6210100
SE-332 33 GISLAVED E-post arbete [EMAIL PROTECTED]
Sverige Web. http://www.intellit.se
Samarbetar med http://www.responsibility.se
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Hi

What you want to do is following this procedure:

1. Create your extensions using FreePBX, for example : 200 - "Foo"

2. For each "Foo" extension create a custom IVR (Digital Receptionist)
 a. Set destination 9 : Main IVR
 b. Set destination t (timeout) : voicemail of "Foo"

3. For each extension "Foo" create a Ring Group
 2.a In each ring group there is only one static member - In our case 200
 3. Set "Destination if no answer" to be the custom IVR of "Foo".


This way the dialplan logic is as follows : Caller comes from Main IVR
to ring group of user, I no answer caller is sent to user custom IVR.
If user press 9 he is sent back to Main IVR otherwise he gets user to
record a message in our user's Foo voicemail box.


--
Cheers,
Maxim Vexler

"Free as in Freedom" - Do u GNU ?
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