I'have been discussing this previously on the list and also with some digium staff: to my experience there is NO way to archieve a linear distribution of calls from a queue.
I mean
When a call comes in first member of the queue is ring, then second, etc
Subsequent calls take the same path: first, second and so on.
Someone has suggested to use "ringall" with penalties (pretty esotic!) but also this is not working for the purpose.
I was also told that "nobody wants that" (you insensitive clod!) even if this call distribution seems pretty logic in some case scenarios.
(hint: a receptionist is first member of a queue and another person is the second ... receptionist goes for a pee and magically calls are rerouted to the backup operator after ringing to the first).
Hope you can find out something to share, maybe we can also launch a "count us" initiative :)
Alessio Focardi
On 6/29/06,
Aaron Paxson <[EMAIL PROTECTED]> wrote:
I have setup several Calling Queues, each setup with RoundRobin strategy. When I call the queue, the first member/agent phone rings. Great! I call it again, the second member/agent rings??I thought that was the RRMemory strategy, but it seems RoundRobin is also doing it.Anyone know what I can do to my queues, in order to force each call down the ordering of my members list?
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