Hi,
In the queue.conf when you define the queue:
[myqueue]
context = thecontextforusers
...
and in your extensions.conf
[thecontextforusers]
exten => 1,1,NoOp(1 WAS PRESSED)
exten => 2,1,NoOp(2 WAS PRESSED)
If you need more help, just ask ! ;)
Attilla De Groot a écrit :
Hi all,
I'm trying to setup a menu in a queue, something like "All our agents
are busy, press 1 to leave a voicemail, press 2 for another
department" etc.
Anyway, the only thing I found is this on the wiki:
Menu for the user
You can define a menu for the user, while waiting. For this menu, you
can only use one-digit extensions. Define the context for the menu in
the configuration for the queue to enable this option.
But I don't know what this meanse or atleast how to implement it.
Could someone give me a hint in the right direction ?
Regards,
Attilla
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