Stephen,

I would check with your polycom reseller. They should have the files you are looking for and you know they will be at least from a creditable source. In terms of setting up your phones for ftp provisioning, you will need to edit the files that you obtain from the reseller, and edit them to match the settings your phones currently have, otherwise it will download whichever files you have. on the server and overwrite the current configuration with the ones on the FTP server. For the most part, the change shouldn't take to long, the files have about 5 to 10 things that you will need to change.

Kevin

Stephen Murphy wrote:

I have deployed 5 Polycom 301 phones manually and I would now like to provision them via my ftp server. My question is: How do I get the current config files the phone is using off the phone? If I do an ftp provisioning all the phones info will be lost – true? So basically I need to get the current config files and upload them to the ftp server.

 

Stephen Murphy

VP Operations

Cell:              604 790 3070

wVoIP:       604  638 8181

web:            expansivenetworks.com

 

501 – 905 West Pender St

Vancouver, BC V6C 1L6

 


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