I thought "#" to transfer didnt work if you have a "t,t orr" in your dial string since asterisk remains in the media path?
but its just a guess. -------------- Original message ---------------------- From: "Douglas Garstang" <[EMAIL PROTECTED]> > > -----Original Message----- > > From: Douglas Garstang > > Sent: Tuesday, July 18, 2006 12:30 PM > > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > > Subject: RE: [asterisk-users] Hitting # to Transfer out of a Queue > > > > > > > -----Original Message----- > > > From: Patrick [mailto:[EMAIL PROTECTED] > > > Sent: Tuesday, July 18, 2006 12:20 PM > > > To: Asterisk Users Mailing List - Non-Commercial Discussion > > > Subject: RE: [asterisk-users] Hitting # to Transfer out of a Queue > > > > > > > > > On Tue, 2006-07-18 at 10:29 -0600, Douglas Garstang wrote: > > > [snip] > > > > exten => oe_ccare,1, NoOp(*** Incoming call > > > from ${CALLERID} to queue oe_ccare) > > > > exten => oe_ccare,n, Set(TIMEOUT(response)=5) > > > > exten => oe_ccare,n, > > > GotoIfTime(8:00-17:00|mon-fri|*|*?one_queue_acd,oe_ccare-open,1) > > > > exten => oe_ccare,n, Goto(oe_ccare-shut,1) > > > > exten => oe_ccare-open,1, Answer > > > > exten => oe_ccare-open,n, > > > Set(__TRANSFER_CONTEXT=one_start) > > > > exten => oe_ccare-open,n, NoOp(${__TRANSFER_CONTEXT}) > > > > exten => oe_ccare-open,n(queue1), Queue(oe_custcare||||30) > > > > > > Is this a literal copy of your dialplan? If so I was not > > > aware you could > > > put spaces between priorities and actions. Have you tried > > > removing them: > > > exten => foo,1,NoOP(spaces are evil, mostly) > > > > Patrick, yes, this is a literal portion. I have no reason to > > believe that spsaces between the priority, and the command > > cause problems, so I haven't tried that yet. Just trying to > > make the horrible assembler-like Asterisk dialplan language > > more readable. > > > > I just tried this with a very simple dialplan example that > > didn't involve queues. > > > > exten => 4001,1,Set(__TRANSFER_CONTEXT=footest) > > exten => 4001,2,Dial(SIP/2944093,20,tr) > > > > [footest] > > exten => 1234,1,Answer > > exten => 1234,2,Wait,1 > > exten => 1234,3,Playback(blue-eyed-polar-bear) > > > > I dial 4001, and answer the call at 2944093. I then hit #1, > > and asterisk plays 'pbx-transfer' followed by dial tone. I > > put in 1234, and extension 1234 in context footest is called. > > Works fine. > > > > I'm starting to wonder if this is a bug of some sort, and > > TRANSFER_CONTEXT cannot be used with queues. Has anyone > > actually tried it? > > > > exten => oe_ccare,1, NoOp(*** Incoming call > > from ${CALLERID} to queue oe_ccare) > > exten => oe_ccare,n, Set(TIMEOUT(response)=5) > > exten => oe_ccare,n, > > GotoIfTime(8:00-17:00|mon-fri|*|*?one_queue_acd,oe_ccare-open,1) > > exten => oe_ccare,n, Goto(oe_ccare-shut,1) > > exten => oe_ccare-open,1, Answer > > exten => oe_ccare-open,n, Set(__TRANSFER_CONTEXT=one_start) > > exten => oe_ccare-open,n, NoOp(${__TRANSFER_CONTEXT}) > > exten => oe_ccare-open,n(queue1), Queue(oe_custcare||||30) > > > > ... more stuff here > > > > and we also have the context where agent callbacks are. I > > even tried putting the TRANSFER_CONTEXT where the agent is called. > > > > [one_callback] > > ; > > ; Agent callbacks. Used by the AgentCallBackLogin app to dial agents. > > ; > > exten => 80014054,1, NoOp(Dialling Customer Care Spare) > > exten => 80014054,n, Set(__TRANSFER_CONTEXT=one_start) > > exten => 80014054,n, Dial(SIP/80014054) > > > > The one_start context should match any number dialled, as it > > has _X. as a pattern match. However, as I said, as soon as I > > enter a digit, asterisk plays pbx-invalid. > > Further to this, I've added some debugging statements... > > exten => oe_ccare,1, NoOp(*** Incoming call from ${CALLERID} > to > queue oe_ccare) > exten => oe_ccare,n, Set(TIMEOUT(response)=5) > exten => oe_ccare,n, > GotoIfTime(8:00-17:00|mon-fri|*|*?one_queue_acd,oe_ccare-open,1) > exten => oe_ccare,n, Goto(oe_ccare-shut,1) > exten => oe_ccare-open,1, Answer > exten => oe_ccare-open,n, Set(__TRANSFER_CONTEXT=one_start) > exten => oe_ccare-open,n, NoOp(BEFORE Q ${TRANSFER_CONTEXT}) > exten => oe_ccare-open,n(queue1), Queue(oe_custcare||||30) > exten => oe_ccare-open,n, NoOp(AFTER Q ${TRANSFER_CONTEXT}) > > The variable TRANSFER_CONTEXT is not modified by the Queue command. It > remains > unchanged. I also put debugging where we dial the agent... > > exten => 80014054,1, NoOp(BEFORE DIAL AGENT > ${TRANSFER_CONTEXT}) > exten => 80014054,n, Dial(SIP/80014054) > > The variable is still unchanged before dialling the agent. HOWEVER, the > asterisk > console still logs this when I try and do a transfer. It looks like the DIAL > command is IGNORING the TRANSFER_CONTEXT variable when called from a queue. > > Jul 18 11:51:48 VERBOSE[30143] logger.c: -- Unable to find extension '1' > in > context '' > > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
