Thomas Artner wrote:
A few months ago I needed some help for the following issue:
.) a call comes in
.) Person A takes the call and does an attended transfer to Person B
.) Person A hangs up the phone without waiting for Person B taking the call
.) the caller get lost at this point !!
I've just come across this issue too. As the call gets hung up if the
transfer is attempted before answer I tried changing this:
exten => _90ZXXXXXXXXX,1,Dial(zap/g1/${EXTEN},,TW)
to this:
exten => _90ZXXXXXXXXX,1,Answer
exten => _90ZXXXXXXXXX,n,Dial(zap/g1/${EXTEN},,TW)
So the call is 'answered' in one sense before it starts ringing. I've
only tested it on a zap channel so far but it seems to fix it. Unless
this is how Answer() is supposed to be used, I'm not sure then it's a
bit of a dirty hack and I don't know what else it might break.
I'm not back in the office until next week so can't test my brainwave
out fully.
Mike
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