RE: [asterisk-users] emulating key system - pick up so and so on line1

[Bill Gibbs]

Thanks all…sounds like a good solution!  Let’s see…cut their phone bill in half and get used to call parking…or continue to pay lots of money.  No brainer really!   Bill   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Collins Sent: Tuesday, July 18, 2006 4:38 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [asterisk-users] emulating key system - pick up so and so on line1   Bruce,   Good call on this one!  I’ve found that users can handle small changes if they are parallel with something they’re already comfortable doing.   -MC   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Reeves Sent: Tuesday, July 18, 2006 1:29 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] emulating key system - pick up so and so on line1   Bill, Our solution was to simply retrain the users to use call parking. The company had used a key system for more then a decade and I thought the change would be a tough one, but for the most part people have handled the change from "Pickup line 1" to "Pickup 71". Not an exact fit I know, but thought I would offer it since I was in your shoes and have found the transition easier then expected. On 7/18/06, Bill Gibbs <[EMAIL PROTECTED]> wrote: Is there anyway to use Polycom phones (601, 501s) to emulate a key system – where you can have a "shared" lines that people can pick up instead of using transfer?  This would make it easier for users used to putting a call on hold then telling another user "so and so is on line 2".  I know "shared line appearances" could do it but obviously that's not supported.  Any other suggestions?   Bill _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users -- Bruce Nortex Networks

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