There is an updating.txt file in the web app under WEB-INF/README
In practice, updating from 1.2.0 means changing the webapp and keeping the same database. It's really a 5 minutes operation.

If you istead used yum to install, just type
yum update queuemetrics
and you should have it updated in minutes (see the FAQ page at http://queuemetrics.loway.it/faq.jsp for other information on how to install using yum).

Hope this helps
l.




On Wed, 19 Jul 2006 15:46:23 +0200, Steven Totaro <[EMAIL PROTECTED]> wrote:

How to upgrade?  Sounds like some great new features and I am just now
getting ours fully setup.

Thanks,
Steve


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Lenz
Sent: Wednesday, July 19, 2006 7:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] QueueMetrics 1.2.1 released today

Hello list,

I am pleased to tell you that we have released a new version of
QueueMetrics. The main areas of improvement were the following ones:

- Bug fix: the "Show members only" button was not working in 1.2.0
- Improved graphical layout, gadget sizes and rendering in IE/Firefox
- Time zone offsets are now full -24/+24 hours and can be set to a
default
- It is now possible to reject anomalous calls, i.e. calls where the
Asterisk logging went wrong for some reason and are left dangling,
forever
open. A couple of new properties control the maximum allowed wait and
talk
time for calls to be considered open. Note: this does not affect calls
that are logged correctly, no matter what their length may be.
- It is now possible to ignore QUEUESTART events altogether via a
configuration option.
- New feature: auto-scrolling real-time wallboard.

A full list of improvements over version 1.2.0 can be found at
http://queuemetrics.loway.it/news.jsp

QueueMetrics 1.2.1 allows data storage on both flat files and MySQL
databases for bigger call centers. And of course comes with a 90-page
user  manual that covers all aspects of it.

QueueMetrics is a commercial call center monitoring package, but is
availabe free of charge for individuals, Asterisk hackers and small
SOHOs.  You can request a trial key if you run a larger installation
and
would   like to test it in your own environment.

The latest version of QueueMetrics can be downloaded from
http://queuemetrics.loway.it/download.jsp

Hope you like it,
l.


--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users





--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
  http://lists.digium.com/mailman/listinfo/asterisk-users

Reply via email to