Hi Douglas,
you do not have to patch Asterisk to run QM, and you may use flat-file storage. And Java / JSP is because serving a very large call center requires quite a lot of raw number crunching and a lot of RAM to go with it, so PHP / Perl would not have been a viable option.

About your problem, you could always pull the stats from the manager interface before any reload/restart, and then add the results so you get your actual stats data. It should not be very hard to do.
l.


In data Fri, 21 Jul 2006 18:24:43 +0200, Douglas Garstang <[EMAIL PROTECTED]> ha scritto:

Yes, except that if the queue.log file was read by asterisk, and read at restart/reload, they could be pulled with the Manager interface. We are running three Asterisk boxes here in a cluster, and being able to pull the stats from the Manager interface is relatively easy.

I was just looking at QueueMetrics. I have to patch asterisk _and_ use MySQL? and JSP??? Good grief. Talk about overkill.

Doug.

-----Original Message-----
From: Lenz [mailto:[EMAIL PROTECTED]
Sent: Friday, July 21, 2006 10:21 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Persistence with queue.log



I don't think there is. It would be rather overkill for what
the app_queue
does; there are a number of queue stats packages, commercial
and free,
that will provide a better approach to gathering stats for
the purpouse of
running a call center or an inbound queue.
l.


On Fri, 21 Jul 2006 16:49:39 +0200, Douglas Garstang
<[EMAIL PROTECTED]> wrote:

> All,
>
> Is there a way to have Asterisk read queue.log on startup,
or reload, so
> that queue stats can be retained between restarts and
reboots? It'd
> would be especially nice on the reloads, as even a 'reload
app_queue.so'
> clears all your stats. That COMPLETELY sucks, as every time
you make a
> queue configuration change, you lose your stats for ALL queues.
>
> Doug.



--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

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