I don't know
why, but when doing transfers between Polycom phones, once the transferring
party hits transfer a second time, to be removed from the call, User A no longer
hears music on hold, or a ring back.
Scenario.
1. User A dials User B.
2. User A and User B are
connected.
3. User B hits the transfer soft key. User A gets music
on hold.
4. User B dials user C. User C's phone rings, and user
A continues to hear music on hold.
5. When User B presses the transfer soft key again to
complete the transfer, the music on hold for User A
stops.
Question is, why?
Doug
a
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