Hello
everyone,
I'm half writing
this to get some answers, and half-writing this to put in my 2 cents for anybody
who's looking to get his first VoIP phone. Polycom's seem to
be highly regarded here, and after having bought a Polycom 501 as my second
phone (my first was the unloved Grandstream GXP-2000), I am left wondering
why.
Never mind that the
setup of the Polycom was more complicated than the GXP-2000 by a few order of
magnitudes, that only matters the first time you do it. But things like
3-way conferences are harder to use (whatever happened to picking a line,
pressing CONF and picking another line????) and in general, except for the
aesthetics of the phone, the GrandStream is an equal phone (for a much lesser
price) than the Polycom 501.
My worst gripe with
this phone, is that I haven't managed to have it on the LAN without it
disappearing for a few seconds. If I ping the phone (on the same LAN, on
the same underused hub actually) I get 5-6 responses, then timeouts....then
another few responses, then timeouts again. This translates into sound
being (badly) cut off when Im talking. The same experiments yields good
results with the GXP-2000. I understand ping might not be prioritized on
the Polycom, but this was done with no calls coming in or going out. So
why is it disappearing? Or is there a better test?
If it helps, my
setup can be described as a Asterisk server (NO NAT) and a Polycom 501 (behind a
Nat). The Grandstream handles that like a pro, I assumed the Polycom would
too, considering the reputation of Polycom and the price of the phone.
I would be grateful
to anyone who clues me in on what I am doing wrong, because I am 95% certain
it's somehow my fault. My gf would tell you it always is
:-)
Mike
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