The intercom feature in Polycoms requires you to set the SIP Header information in your call, and also use the XML config files to tell the Polycom how to answer a call with the header you will be sending.
If you want all your phones to react the same way, do this in you sip.cfg file. Otherwise, do this in the cfg for the individual phone. Within the <SIP> </SIP> tags, put this:
<alertInfo voIpProt.SIP.alertInfo.1.value= "Ring Answer" voIpProt.SIP.alertInfo.1.class="4"/>
In my extensions.conf I've just put this:
exten => _*51XXX,1,SIPAddHeader(Alert-Info: Ring Answer)
exten => _*51XXX,2,Dial(sip/${EXTEN:3:3})
exten => _*51XXX,3,Hangup
Anyone who needs to intercom dials via *51EXT, where ext is the three digit extension of the person they need to intercom.
So, if your secretary were to park the person first, then intercom the called party with the parking space the person is in, this should be the solution to your issue.
Alex
On 7/24/06, C F <[EMAIL PROTECTED]> wrote:
And how exactly do you plan on that person picking up line 2? or is
that part of your question?
On 7/24/06, Stephen Murphy <[EMAIL PROTECTED]> wrote:
> Basically the receptionist would like to have the ability to put a call on
> hold and intercom an extension and annouce they have a call on say line 2
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of C F
> Sent: July 24, 2006 9:58 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Intercom feature on Polycom phones
>
> What do you mean by similar to auto answer?
>
> On 7/24/06, Stephen Murphy <[EMAIL PROTECTED]> wrote:
> >
> >
> >
> >
> > I have the situation where my client would like to 'Intercom' an extension
> > similar to auto-answer. I have polycom phones - can this be done?
> >
> >
> >
> > Steve
> > _______________________________________________
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> >
> >
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