On Mon, 24 Jul 2006, Douglas Garstang wrote:
Not for our users. We held focus groups, and the Polycom's won in terms of
ease-of-use over all the other phones investigated.
Which other phones did you investigate specifically?
Our users found the polycom menus cumbersome, with commonly used options
buried 3 or more levels deep. Transfers don't work the way users expect
(blind vs attended), and other issues.
-Dan
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