why not calling them back?
1- you get the call on the 800 line, and after the operator evaluaes
the situation, dials a digit or something, the system calls back the
same number, but via your preferred route/system/billing.
2- get the call, then play an automated message to the user explaining
how and why we'll call him back in a minute, so he hangs up and wait
for the call
David Freeman escribió:
Hello all.
I'm very new to the list and quite new to Asterisk.
I did a little messing around with a prebuilt system (TrixBox) while
investigating phone systems for a business that my partner and I are
getting together.
Anyway, what I'm wondering is if it's possible to do this:
A call comes in to a US 800 number that is a SIP or IAX VoIP line,
then * can transfer that incoming call to use another SIP or AIX VoIP
line?
I want to offer an 800 number (and pay for the initial time for the
call) but I don't want to pay 800 charges for the duration of the call
(we could be on the phone with someone an hour or longer.)
I've seen references to trunk transferring in some commercial products
for *, but I'm thinking if they have that functionality, I should be
able to build it, too!
Thanks in advance.
Dave
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