Hi,
Do you mean I need to preset the queue member to the table? How can I
configure if I want to do the follow sequence using realtime queue?
1. Agent needs to login the queue when necessary (using dial plan)
2. Agent needs to logout the queue when necessary (using dial plan)
3. Calling party calls the queue will ring all agent in the queue.
On 8/3/06, Benjamin Stocker <[EMAIL PROTECTED]> wrote:
Just insert the Channels of the queue-members to the table
queue_members, for example, if your users connect via SIP, do:
INSERT INTO queue_member (queue_name,interface,penalty) VALUES
('queuename', 'SIP/1000', 1)
where 'queuename' matches the name-field in the queues table and
'SIP/1000' is the channel of a member. Finally, use the Queue()
Applikation in the Dialplan. It works very well here!
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